We Build Exactly What We Draw

By browsing this website, requesting a consultation, or engaging Upgrade Your Home Lifestyle for design or construction services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you should refrain from using this website and from engaging our services. Your continued use of the site following any posted update to these terms constitutes acceptance of the revised terms.

In these terms, "Upgrade Your Home Lifestyle," "we," "us," and "our" refer to the studio and its employees, contractors, and affiliates. "You" and "client" refer to any individual or entity engaging our services or browsing this website. "Services" refers collectively to architectural design, interior design, renovation, construction, advisory, and any related offerings described on this site. "Proposal" refers to the formal written scope and pricing document issued prior to engagement.

Upgrade Your Home Lifestyle provides architectural design, renovation, construction, interior and exterior design, advisory, and supporting services. All descriptions on this website are illustrative and intended to give a general sense of scope and approach. The specific scope, deliverables, timeline, and pricing of any engagement are defined only in a signed proposal, and that proposal supersedes any verbal conversation, marketing copy, or general description on this site.

Initial consultations are provided for the purpose of scoping a potential project and confirming fit between client and studio. Any estimate, square-footage figure, or timeline given verbally or in early conversation is non-binding and intended for planning purposes only. A formal written proposal, signed by both parties, is required before any design or construction work begins and before any costs are committed on the client's behalf.

Once a proposal is signed and the initial deposit received, the engagement is considered active. The scope of work is limited strictly to what is described in the signed proposal. Any work requested outside that scope — including additional rooms, new structural elements, or upgraded finishes — will be treated as a change order and billed separately. Change orders must be approved in writing before work commences.

All drawings, renderings, sketches, specifications, schedules, written content, and design concepts produced by Upgrade Your Home Lifestyle remain our sole intellectual property until full payment has been received. Until that time, you may not reproduce, transmit, share with third-party contractors, or use these materials for any purpose beyond reviewing the proposed work. Upon full payment, you receive a non-exclusive license to use the materials for the purpose of completing the project with our studio.

Clients agree to provide timely access to the property, including any required keys, codes, or alarm access. Clients agree to respond to design decisions, material approvals, and scheduling questions within the windows specified in the proposal — typically five business days — or risk timeline slippage that the studio cannot be held accountable for. Clients must disclose any known structural issues, water damage, code violations, or legal disputes affecting the property before design work begins.

Renovation of existing structures routinely reveals conditions that could not be detected before demolition — including but not limited to asbestos, knob-and-tube wiring, structural deficiencies, water intrusion, and non-compliant prior work. When such conditions are encountered, the studio will pause affected work, document the condition, propose a remedy, and adjust scope and budget through a written change order before proceeding.

Design and construction fees are payable according to the milestone schedule outlined in your signed proposal. A deposit is required to secure your place in the build schedule and is non-refundable once design work has begun. Cancellation after design work has commenced may incur charges for work completed up to the cancellation date, plus the cost of any materials or fixtures already ordered on your behalf. Final payment is due prior to handover of the completed project.

Timelines quoted on this website and in proposals are good-faith estimates based on typical conditions and current material availability. Weather events, permitting delays, supply chain disruptions, inspection backlogs, and unforeseen site conditions may reasonably extend a project's completion date. The studio commits to communicating any schedule impact within two business days of becoming aware of it, and to revising the project schedule in writing whenever the critical path shifts.

Upgrade Your Home Lifestyle prepares and submits permit documentation on the client's behalf and schedules all required inspections during construction. The studio is responsible for meeting the requirements of the applicable building code at the time of permit submission. Final permit closure and certificate of occupancy, where applicable, are coordinated by the studio but ultimately issued by the local authority — we cannot guarantee their timeline.

Where materials are sourced from third-party vendors, Upgrade Your Home Lifestyle makes selections in good faith based on availability, lead time, and budget alignment communicated to us at the time of specification. We cannot guarantee vendor lead times, nor control the discontinuation of products between specification and order placement. When a specified product becomes unavailable, we will propose a comparable alternative at the same price point or credit the difference if a less expensive substitute is selected.

Upgrade Your Home Lifestyle warrants its workmanship against defects for a period of one (1) year from the date of project handover, covering installation and labor only. Manufacturer warranties on fixtures, appliances, and materials are passed through to the client and are subject to each manufacturer's own terms. Warranty claims must be submitted in writing within the warranty period. The warranty does not cover damage caused by client misuse, neglect, modifications by third parties, or natural events.

Upgrade Your Home Lifestyle maintains general liability insurance and workers' compensation coverage for all in-house crew members. Subcontractors engaged on a project are required to provide proof of equivalent coverage before commencing work. The studio's liability is limited to the lesser of the total contract value or the cost of remediating the specific defective work. We are not liable for indirect, incidental, or consequential damages.

This website may be used only for lawful purposes. You agree not to attempt to disrupt site functionality, introduce malicious code, scrape or republish content, misuse any contact form for unsolicited commercial communications, or impersonate another individual. We reserve the right to restrict access to the website at our discretion where we believe these conditions have been breached.

This website may contain links to third-party websites or reference third-party products and services for informational purposes. We do not control and are not responsible for the content, accuracy, or practices of any third-party site, and access to those sites is at your own risk. Inclusion of a link does not constitute endorsement.

To the maximum extent permitted by law, Upgrade Your Home Lifestyle is not liable for indirect, incidental, special, or consequential losses arising from use of this website or from delays, changes, or events outside our reasonable control during a construction engagement. Our aggregate liability for any claim arising from services provided is capped at the contract value of the specific engagement that gave rise to the claim.

The studio shall not be held in breach of these terms or any signed proposal where failure to perform results from events beyond our reasonable control, including acts of God, severe weather, pandemic, governmental action, labor disputes, supply chain failures, or utility outages. Affected timelines will be adjusted reasonably and in writing once the disrupting event has resolved.

These terms and any engagement governed by them are construed in accordance with the laws of the jurisdiction in which the studio is registered. In the event of a dispute, the parties agree to first attempt good-faith resolution through written negotiation. If unresolved within thirty (30) days, the dispute shall proceed to mediation, and if mediation fails, to binding arbitration before litigation.

These terms may be updated periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be reflected by updating the "last updated" date at the top of this document. Continued use of this site and engagement of our services after changes are posted constitutes acceptance of the revised terms.

If any provision of these terms is found by a court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

These Terms and Conditions, together with any signed proposal and any documents expressly referenced herein, constitute the entire agreement between you and Upgrade Your Home Lifestyle with respect to the subject matter described, and supersede all prior or contemporaneous understandings, communications, and representations whether written or oral.

If you have any questions about these Terms and Conditions, you may contact us at contact@upgradeyourhomelifestyle.info . We aim to respond to all written enquiries within two working days of receipt.

Upgrade Your Home Lifestyle is committed to protecting the privacy and security of every individual who visits our website, subscribes to our Field Notes newsletter, or engages us for design or construction services. This Privacy Policy describes what information we collect, why we collect it, how we use it, who has access to it, and the choices available to you. We handle personal information in accordance with applicable data protection laws in the jurisdictions in which we operate.

We collect information you provide directly to us — such as your name, email address, phone number, postal address, and date of birth — when you submit a contact form, subscribe to Field Notes, request a consultation, or otherwise correspond with the studio. We also collect limited technical information automatically when you visit this website, including IP address, browser type, device type, referring page, and the pages you visit on this site.

Information you share with us is used to respond to enquiries, prepare proposals and budgets, deliver the Field Notes newsletter to those who opt in, schedule and coordinate project work, invoice for services rendered, and improve the content and functionality of this website. We may also use aggregated, non-identifying information to analyze trends and report on studio activity in a manner that does not identify any individual.

Where applicable data protection law requires a legal basis for processing personal information, we rely on your consent (for marketing communications and certain optional data fields), the performance of a contract (for information needed to deliver services you have engaged us for), legitimate interests (for routine business operations and website security), and legal obligation (for record-keeping required by tax, employment, or construction regulations).

This website may use cookies and similar tracking technologies to remember your preferences, understand how visitors use our pages, and improve site performance over time. Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time, although some features of the site may not function as intended if cookies are disabled. We do not use cookies to identify you personally across other websites.

We may use analytics tools to understand aggregate visitor behavior — which pages are most viewed, how visitors arrive at the site, and how long they stay. This data is used in aggregate form to improve content and user experience. We do not link analytics data to identifiable individuals unless required to investigate a security or fraud issue.

Field Notes is sent only to those who explicitly opt in through the newsletter subscription form, which requires confirmation of consent. Every email we send includes a one-click unsubscribe link, and we honor all unsubscribe requests within twenty-four (24) hours of receipt. We never rent, sell, or share your email address with third parties for their marketing purposes.

We do not sell personal information under any circumstances. Limited data may be shared with trusted vendors who help us operate the studio — such as scheduling tools, payment processors, project management software, and email delivery providers — under written confidentiality obligations and only to the extent necessary for them to provide the service we have engaged them for. We may also disclose information when required by law or to protect our rights.

The categories of service providers we work with include cloud storage providers, customer relationship management platforms, accounting and invoicing software, transactional email services, and website hosting providers. Each is contractually bound to protect your information and to use it only for the purposes for which we have engaged them. We maintain a current list of subprocessors and will provide it on reasonable request.

We retain enquiry and project information for as long as reasonably necessary to fulfill the purpose it was collected for, to provide ongoing services to repeat clients, and as required by professional record-keeping practice, tax law, and building code documentation requirements. Newsletter subscriber data is retained until you unsubscribe. Marketing consent can be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, disclosure, or loss. These measures include encrypted storage for sensitive data, access controls limited to staff with a legitimate need, regular backups, and periodic review of our security practices. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal retention requirements), object to or restrict certain processing, withdraw consent to marketing communications at any time, and request a portable copy of your data in a structured, machine-readable format. To exercise any of these rights, contact us at contact@upgradeyourhomelifestyle.info.

Our services and this website are intended for adults seeking design and renovation services. We do not knowingly collect information from children under the age of sixteen (16). If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it upon verification.

We do not request or knowingly collect sensitive personal data such as government identification numbers, financial account numbers, health information, or racial or ethnic origin. If you include such information in correspondence with us inadvertently, we will delete it unless retention is required by law. Please avoid sending sensitive information via unencrypted email.

Some browsers offer a "Do Not Track" setting that signals a preference against tracking. As there is no common industry standard for interpreting or responding to this signal, this website does not currently alter its behavior when one is detected. We do, however, honor browser cookie settings and provide clear opt-out mechanisms for marketing communications.

If information is processed by tools, vendors, or service providers located outside your home region, we take steps to ensure it continues to receive an appropriate level of protection through contractual safeguards, recognized transfer mechanisms, or vendor certifications. Where a transfer mechanism is challenged by legal change, we will suspend the transfer or implement an alternative compliant mechanism.

In the event of a confirmed data breach affecting personal information we hold, we will follow our internal incident response plan: contain the breach, assess the scope and severity, notify affected individuals and relevant regulators where legally required, and take corrective action to prevent recurrence. Notification will be made without undue delay and within any timeframe required by applicable law.

Upgrade Your Home Lifestyle is responsible for compliance with this policy and applicable data protection law. Questions about our privacy practices or requests to exercise your rights should be directed to our privacy contact at contact@upgradeyourhomelifestyle.info. We will acknowledge receipt of your request within five business days and respond substantively within thirty days.

If you believe we have not satisfactorily addressed a privacy concern, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We would appreciate the opportunity to address your concern directly before you do so, but you are not obligated to contact us first.

We may revise this policy from time to time to reflect changes in our practices, our services, or applicable law. Material changes will be reflected by updating the "last updated" date at the top of this document. We encourage you to review this policy periodically. Continued use of this site and our services after changes are posted constitutes acceptance of the revised policy.

If you have any questions, requests, or concerns about this Privacy Policy or the handling of your personal information, please contact us at contact@upgradeyourhomelifestyle.info. We are committed to working with you to resolve any concern in a fair and timely manner.